Archives For Bitange Ndemo

The business of education has many players from the outfitters who kit our children every school term, the book maker who churns out thousands of ruled books for note taking, the schools who offer varied curricular, unions that ensure the rights of our teachers , the education institute that plans out our syllabus to government – who by looking at the many plans fronted in the battle for votes want to make it (the learning bit ) free in its entirety.

The new players in this ecosystem, who combined should change our model of knowledge dissemination are mobile and internet service providers who are often times synonymous, device manufacturers ,mobile application developers and government. Continue Reading…

Smart phones are all the rage now. Increasingly consumers are upgrading their devices and subsequently getting introduced to more variety and utility. Marketers are however still playing catch-up as marketing budgets on mobile are still relatively small compared to other engagement channels. We cannot blame them though, as the spend per brand across board has reduced and there is a perpetual fight to defend the use of a particular channel, which often times is directly proportional to goods moved or service requests received.

The biggest issue that I see, is that the metrics that need to be measured are unknown and hence it is difficult to justify spend on mobile. In a differentiated market environment, not every action directed to the consumer needs to directly translate to movement of product. This is where mobile strategy comes in, with the creation of campaign objectives, determining what qualifies as campaign success, and identifying the tools to measure these results. Continue Reading…

Reflections with Michael Joseph from Al Kags on Vimeo.

Another well executed technology start up showcase by way of Demo Africa  was held in Q3 of 2012 and another opportunity to scope the lay of the land and establish what is missing or out of place in our growing ecosystem. { With a startup I am proud to be associated with securing an investment of USD 50,000 soon after, and in advanced statges of closing another round at an impressive valuation :-) }

I had the honor of moderating a number of sage panels, composed of thought leaders, opinion shapers and individuals who are invested in the technology and entrepreneurship space in Kenya. Each panel was hosted after a number of presenters had put for the case for the business or product that they were launching. Continue Reading…

The value and state of the technology space in Kenya and Africa at large has come under close scrutiny and criticism over the past months from those invested in it, those looking to invest in it and those who tend to keep an eye on what’s happening. From claims that there isn’t enough money, to there is a good idea glut, to skills deficits, to we are working towards grants and hackathon prize money and the big one that says we are all about hype with no meat on our bone.

We may choose to look at it negatively from the get go, but I always suggest looking through a different pair of eyes to derive perspective and context. During the Olympics or any other global sporting event where we send our athletes, we are united by this invisible bond of pride; knowing and feeling that we are the best of the best. I wish to use this analogy to quell the disquiet among those who think that technology showcases and competitions  are a waste of time and effort. Continue Reading…

This week the world descended in Davos Switzerland to take a swipe at the world’s most pressing issues  under the auspices of the World Economic Forum; which in the words of it founder  – Klaus Schwab  is an independent international organization committed to improving the state of the world by engaging business, political, academic and other leaders of society to shape global, regional and industry agendas. The motto is equally ambitious, “committed to improving the state of the world”, which in this age is rife with variables that are much less predictable as they are controllable.

Technology is embedded in every facet of our lives, which we may not appreciate as we are still locked into the frame of mind that equates technology to computers or the internet. I consider technology best deployed when it adds value transparently, in the background and not drawing attention to itself. As a technology entrepreneur, what I have mentioned above always brings to the fore that technology cannot exist independently and this I have proven having interacted with numerous professionals and specialists from different fields in my day to day work. Continue Reading…

There was a time when the “E” for  e-commerce  and anything internet was hot on the lips of everyone, now it’s the “M” for mobile that is the reason for many conferences, government policy agendas, startup and incubation lab launches. It’s exciting times indeed but in the same breath it is equally important to document the past, understand it and use any learning’s that may arise to inform future action.

I have decided to start using examples that you may easily relate to, in the hope that it will provide perspective against ideas that I propagate. The deployment that I choose to look at differently today is the idea of the Pasha Centers and championed by the ICT Board. I have not pulled any stats as to the success or not of this project but would like to present it with my own spin. Continue Reading…

Factors  that govern the economics of service and product delivery are the same across different industries and sectors. To draw a parallel with the mobile industry and give perspective, it is said to be more expensive per unit to transport goods within Africa than it is to Europe. Poor infrastructure by way of dilapidated or nonexistent roads, railway lines with different gauges, poor logistical planning and business models have made intra Africa trade a costly nightmare. Plans to address this have been floated, with the ideas being a focused on consolidated pan-african road and rail networks.

So how does this related to uptake of local content on mobile? In the rapidly changing world of technology, mobile network operators introduced mobile data, that has seen an increase in the consumption of services brought about by increased mobile phone utility. With this increased uptake, there has also been an increase in the demand for services that rely heavily on mobile data. This  has seen all mobile network operators invest capital to own shares in the various undersea cables that connect us to the rest of the world to reduce reliance on satellite connectivity that is expensive. This initial surge by consumers on mobile data was driven by the need to access information and content which more often than not was created or resided outside the country. According to the State of the Mobile Web report released in July 2012 by Opera, the top 10 visited properties are Facebook, Google, Twitter, Waptrick, Tagged.com, Eskimi, Goal.com, BBC, Nation and Wikipedia. Of these properties, only one would be considered local, and I think differently about the social networks on the list as they would probably dominate the ranking in other countries as well . Continue Reading…

syndicated from: IT News Africa

Dr Pieter Streicher lends this thoughts to what the messaging space will look like in the coming year. I concur on many of the points the raises, and believ we will see the same in the East African market.

2012 is the year the electronic communications opt-in vs opt-out debate is going to come to a head, and the fallout is going to have a significant impact on both businesses and consumers. Related telecommunication regulatory decisions are going to affect both the price of SMS, as well as the amount of SMS spam consumers receive every day – directly impacting the efficacy of the medium.

So, an important year for both SMS as a channel, particularly when used as an alert service, as well as consumers and their exposure to SMS spam.

Here then are Dr Pieter predictions for 2012 in more detail: Continue Reading…

The tariff wars between the mobile operators was bound to have a resounding effect at some point in time, with the day of reckoning coming by way of Safaricom announcement of their half year results that saw a 47.4 percent dip in half year net profit to Ksh 4 billion. Traditional voice and messaging has in the past been majorly peer to peer and served as the cash cow for mobile  network operators. With consumers calling for lower tariffs on both these fronts, mobile network operators are having their work cut out for them, if the plum profits they have enjoyed in the past are to remain constant.

TNS Research International East Africa released a report last year dubbed  – Digital Life 2010  that looked into what Kenyans are doing online. That alongside other research can help in determining where to place effort and financing toward the creation of compelling new services for mobile network operators. What is important though is that this innovation need not come from within the operators but they should look to the growing local developer community.

My growth area forecasts are as follows.

Continue Reading…