A large percentage of business in Kenya is generated by the small and medium sized enterprise. From most of the business owners that I have had the privilege to interact with, it is evident that a lot of the tech and digital buzz words that may be floating around make no real sense for them. The benefits of social networking, mobile web, mobile applications, software as a service, service as software, cloud computing etc are nonexistent, simply because their real world value is yet to be understood. This value for most of these small and medium sized businesses is pegged to increase in foot traffic. But how can the benefits of the web and mobile revolution be brought closer home?
Services such as Mocality, that is owned by the well heeled Naspers Group have built what could arguably be Kenya’s largest business directory in the quest to get more local businesses on the map. A great step forward especially with the tools that are built in to empower the listed businesses reach wider audiences and begin to exist in the minds of potential customers, from a search perspective.
However, what informs an individual’s purchase decision or on a minimum, interest in your product or service? Continue Reading…














